Responsible Gaming Tools at Duffspin

Session Tools Built Into Your Duffspin Account

Once you're registered, your account settings include a set of controls designed to help you play on your own terms rather than lose track of time. These sit alongside your deposit and withdrawal history, so you can review activity before deciding whether to adjust a limit.

• Session reminders that pop up after a set period of continuous play
• Deposit limits you can set on a daily, weekly or monthly basis
• Time-out periods that lock your account for 24 hours, 7 days or longer
• A permanent self-exclusion option if you want to close your account entirely

How to Set a Session Limit

• Log in and open your account dashboard
• Go to the responsible gaming or account limits section
• Choose a session length, deposit cap or cool-off period
• Confirm the change. Reductions apply immediately; increases may involve a short waiting period as a safeguard

Deposit Limits and Cool-Off Periods

If you'd rather cap spending than time, deposit limits work in GBP and can be set to whatever figure suits your budget, whether you're topping up by card, Apple Pay, Revolut or crypto such as Bitcoin, Ethereum or USDT. A cool-off period is a shorter break, useful if you just want a few days away from the account without going through full self-exclusion. During a cool-off you won't be able to deposit or play, but your account and balance remain intact for when you return.

Self-Exclusion on Duffspin

Self-exclusion through your Duffspin account settings closes your account for a period you choose, from several months up to indefinitely. This is a direct request to us and takes effect on the account you're logged into. Support is available around the clock if you want to talk through the options first rather than act alone.

External Support: GamCare and BeGambleAware

Account tools help with day-to-day play, but independent support is worth having on hand too. GamCare offers free, confidential advice on 0808 8020 133 or at https://www.gamcare.org.uk/, including a live chat service and structured support programmes. BeGambleAware, at https://www.begambleaware.org/, provides information, self-assessment tools and links to treatment providers across the UK. Both organisations operate separately from Duffspin and won't share details of your account activity with us.

Age Verification and Player Protection

Duffspin is for players aged 18 and over only. Age and identity checks form part of our standard account verification, and we reserve the right to request documents at any stage, including before a withdrawal is released. This isn't optional and applies to every registered player regardless of deposit size.

Recognising the Signs

Problem gambling doesn't always look dramatic. It's worth checking in with yourself if any of the following sound familiar.

• Chasing losses with bigger deposits than you planned
• Losing track of how long you've been playing
• Borrowing money or dipping into funds set aside for bills
• Feeling irritable or anxious when you can't access your account
• Hiding play from friends or family

If any of this resonates, setting a limit through your account is a reasonable first step, and a call to GamCare costs nothing and stays confidential.

For more on how your account works day to day, see Payments for banking options, Bonus for current welcome terms, or About Duffspin for background on the platform. Ready to set your own limits from the start? Register here.

Reality Checks and Activity Statements

Your Duffspin account can send periodic reality check pop-ups showing session length and net spend so far. Ask support to set these at intervals that suit you, from every 30 minutes upward. You can also request a full activity statement covering deposits, withdrawals and time spent, useful if you want to review your own habits without guesswork.

Supporting Someone Else

If you are worried about a partner, friend or family member, GamCare (0808 8020 133, https://www.gamcare.org.uk/) offers guidance for concerned others, not just players themselves. We cannot discuss another person's account with you directly due to data protection, but we can point them towards our own tools if they choose to act.